Frequently Asked Questions (FAQ)
We do not keep a schedule of breaks. All breaks will occur after they are full and as updated on our Group Page.
At a minimum, Group Breaks are Mailed out Every Monday. This schedule may vary based on Postal Holidays. We make every effort to ship all orders as quickly as possible.
All packages will be shipped to the address you have entered in your account on our website – if paying with PayPal, your PayPal mailing address MUST match the address in your website account. Once we have shipped a package to you, your shipping address will be saved in our address book.
**IF YOU CHANGE YOUR SHIPPING ADDRESS at any time, you must notify us of this change by sending an email to email@example.com**
Free Domestic/International United States Postal Service (USPS) First Class Shipping with Tracking is included with all Group Break purchases – INSURANCE IS NOT INCLUDED!!
Shipping Upgrades & Insurance
If you would like to pay to upgrade your package to Priority Mail and/or require a signature on your package and/or would like to add Insurance on your package, please e-mail firstname.lastname@example.org with your request. If you are requesting insurance, please indicate the amount of insurance you would like to add when you email Odyssey. The following rates will apply for insured packages:
(Insured Amount – Your Cost)
- $100 - $2.50
- $200 - $3.15
- $300 - $4.15
- $400 - $5.20
- $500 - $6.30
- $600 - $8.50
- $700 - $9.70
- $800 - $10.85
- $900 - $12.00
- $1000 - $13.20
- $1100 - $14.35
- $1200 - $15.50
- $1300 - $16.70
- $1400 - $17.85
- $1500 - $19.00
In the event you need to insure a package for more than $1,500, please ask Odyssey for a quote.
We SRONGLY RECOMMEND upgrading to USPS Priority Mail for ALL International Shipments. An International Small Flat Rate Box (approx. $30-$35 USD) can usually fit most regular shipments. UPS/FedEx shipments can be accommodated upon request, however, you must cover the cost of the shipment and it can become very expensive depending on your location.
If you would like to pay to upgrade to USPS Priority or request a UPS/FedEx shipment, please send an email to: email@example.com
- Once the USPS accepts a package from us, we can not control the speed of delivery.
- Once you receive your tracking number, if you have any questions regarding the status/movement/tracking of your package please call the USPS at 1 (800) 275-8777.
- We are not responsible for packages that become lost while in the possession of the USPS.